Support
How can we help?
Follow a quick guide for the things you want to do in Belay, or contact us when you need a hand.
How-to guides
Get comfortable with Belay
Short, step-by-step instructions to help you get the most out of the app.
Build your first workout
Create a reusable workout, choose its exercises and sets, and schedule it for the days you train.
Read the guide →Log your first workout
Start training, record sets, use the rest timer, and complete your workout.
Read the guide →Understand recommendations
Learn what Suggested, recommendation ranges, 1RM, and SmartSpot mean.
Read the guide →Review history and progress
Find past workouts, understand progress measures, and revisit your notes.
Read the guide →Import workout history
Bring completed workouts into Belay from Strong, Hevy, or another Belay CSV export.
Read the guide →Export workout history
Save a CSV copy of your completed Belay workouts to keep as a backup or use elsewhere.
Read the guide →Create a custom exercise
Add any movement, choose how to track it, and set its preferred rest time.
Read the guide →Create and run a HIIT workout
Build timed intervals, follow each phase, and review the finished session.
Read the guide →Track effort with RPE
Turn on effort ratings and record how hard each working set felt.
Read the guide →Get started with Community
Ask a Spotter, share training wins, and learn how Belay keeps Community useful.
Read the guide →Use Apple Watch and Apple Health
Connect Health, install the Watch app, and understand workout syncing.
Read the guide →Still need help?
Email support@belaystrength.com with your device, app version, and a short description of what happened. Do not include your password.
Email Belay SupportCommon help topics
- Sign-up: If your verification email is not in your inbox, check your junk or spam folder.
- Sign-in: Use “Forgot password?” on the sign-in screen to request a reset email.
- Apple Health: Review Belay access in the Health app under Sharing, then open Belay Settings to check sync status.
- Apple Watch: Confirm Belay is installed from the Watch app on your paired iPhone and that Bluetooth and Wi-Fi are enabled.
- Subscriptions: Manage or cancel a subscription from your Apple or Google Play account.
- Feedback: Send feature requests and general feedback to the support email above.